Level 2 Certificate in Counselling Skills
Learning to listen.
At Level 2, you'll learn the core counselling skills, such as active listening, empathy and reflecting back, and practise them with your peers in a supportive group. Alongside the skills work, you'll start to develop the self-awareness that sits at the heart of all counselling.
CSK-L2 is a CPCAB-validated course for anyone over 18 who wants to use counselling skills in a voluntary or paid helping role, or to explore the field before training as a counsellor. It's also the first step on the route to Level 3 and beyond.
Seven units, working towards demonstrating the following skills and knowledge:
- Unit 1 — Using counselling skills ethically and safely
- Unit 2 — Establishing and sustaining the boundaries of the helping role
- Unit 3 — Working empathically as a helper
- Unit 4 — Focusing on the helpee's needs and concerns
- Unit 5 — Using self-awareness in helping work
- Unit 6 — Using a range of counselling skills to facilitate the helping interaction
- Unit 7 — Using feedback and reflection to enhance counselling skills
Age 18+. No specific previous training or experience required, although you will be asked to attend a brief, informal interview. Selection for enrolment may include factors such as:
- Ability to cope with course content
- Willingness to be open to others and learning about self
- Ability to benefit from self-development
- Motivation towards developing as a helper
- Awareness of difference and diversity
- Emotional stability and resilience
We interview applicants on a rolling basis. Once your application is reviewed, we'll be in touch directly to arrange an online interview.
Assessment is based entirely on your portfolio of evidence, which you build week by week throughout the course, and forms as your final internal assessment.
A minimum of 80% attendance is required to complete the qualification. Please familiarise yourself with the course dates and ensure you can attend all sessions (which include two weekends).
Key info
All Tuesdays, 18:00 – 21:00. Green dates are full-day weekend sessions.